How to solve the problem that the ink cartridge is not recognized?
- Wipe the printer's contact points and the ink cartridge's contact points (that is, the locations with the chips) with rubber pads, and ensure that the installation location is correct. If this method does not work, proceed to the step 2.
- Turn off the printer, unplug it and wait a few minutes. Then reconnect the power and turn on the printer to check if it is now working normally.
