Ink leakage after receiving the goods
Bumpy transportation and air pressure factors will inevitably cause ink leakage when opening the lid or tearing the label. In some areas, the altitude is too high, resulting in inconsistent air pressure inside and outside the ink cartridge, which may lead to leakage ink.
Let the item sit for a while before use. To avoid damage, it is recommended to wrap the cartridge with a tissue before opening the lid or tearing the label.
Ink leakage during installation
- Cleaning the ink cartridge with rubbing alcohol. If the ink leakage is not serious, wipe it clean and continue to try it. If the ink leakage is serious, the chip may be burned out and an accident may occur, so it must be stopped.
- Confirm whether the installation method is correct. It may be that the opening method is incorrect or the ink outlet is crooked.