Why does it show recognition error and incompatible?

Normal circumstances

After installation, it shows that it is not compatible, please click "OK", "Yes" or "Continue", ignore the "Error" indication and continue printing.

If you click Continue to print and it is still not recognized

1. Check the chip position and chip information, and check whether the card slot cartridge is properly embedded.
2. Turn off the power for 30 seconds, take out the ink cartridge and clean the ink cartridge chip with a rubber pad or non-woven cloth. Re-install and restart the printer. If it still fails to work, re-install it repeatedly.
3. If it is a new printer, the printer needs to be activated with the original cartridge. Please install the original and then install our ink cartridges.